Website Support for CustomersMaintenance, Management, SEO and Update Fees for Hostcat Sites
Maintenance and Management Support
Support for your website design and hosting should be easy if it’s put together properly in the first place. With Hostcat, you can rest easy knowing your website maintenance is in experienced hands. The latest technologies and knowledge to ensure your website keeps its relevance and is properly supported at all times. If you do run into problems I can make sure you get all the help you need. If it’s a web hosting issue or a problem with your website not caused by yourself then all support is free. For anything else such as updating your content please read through the details below.
- Pay As You Go
- Search Engine (SEO)
- Plugins & Add-Ons
- Hosting Support
- E-Mail Addresses
- Online Training
- Website Redesign
Pay as You Go Website Content and Ammendments
If you want to update your content and pages yourself there are a ton of easy to follow youtube videos available to help you understand both wordpress and the Divi builder. If you don’t have the time – and would prefer me to do it for you then I’m more than happy to do that.
The service is easy for people who need regular or irregular updates. You purchase website support ‘credits’ in advance and in hourly chunks at £20 per hour.
Every time you request support and need work done I will let you know how many minutes it will take, and upon completing each task will update your credit total and let you know when you’re out of credit.
The cost for support credit is £20 per hour and credits last for 12 months from the date of purchase. If you have a few quiet months, or a busy few, you needn’t worry with this package as it will keep your content updates and ammendments covered.
To give you an example, making an ammendment to a page, adding text, putting a blog post on or adding details to your directories will take roughly 10 to 15 minutes. Anything more complex or involved may take longer.Buy Pay As You Go Credits
Search Engine Optimisation (SEO)
Many people are now coming to me asking for me to optimise every page of their site which is quite time consuming, but I can do that. I have a lot of years experience and use common sense approach and Google guidelines to the letter so it is done properly.
If your site is under 20 pages I can do all of the SEO on it for £120 in total.
If it is over 20 pages then I charge £200 in total.
I can’t gurantee you get to No.1 on Google, but if I optimise every page and you follow my recommendations to the letter you will stand more chance than with any of the so called seo experts out there.Purchase SEO
Plugins and Add Ons
If you want a chat plugin, ecommerce, directory or something similiar I will check it out and install the right one for you at a charge of £20. If its a premium plugin then I can direct you where to buy that as you must take out the license for it yourself. I will then install it for £20.
Each plugin is different and each needs updating from time to time. I will do all of that for you as and when it needs it, but if you want me to add products, look after the directory or ecommerce set up – then my hourly pay as you go rates will apply.
If it’s a plugin that I don’t advise you to install then I can’t take responsibility for any impact it has on your website. If you ring me we can chat about that further.Plugin Installation
I’ll talk you through any issues you have in language you understand. I was never good at techno babble and don’t expect you to be either. By using trusted hosting for your sites the amount of support you need with it should be minimal. All web hosting support is free.
With regards to installing mail boxes on your phone or laptops however, all I can do is direct you to the appropriate guides as they are all different depending on make and provider. I will talk you through as best I can, but that is a complimentary service rather than a given right. There are too many variables and the help guides can give you far more information than I will be able to.
If you require training with me I will guide you through as much as I can in the time you have purchased. I have kept it at a minimum so again it’s just £20 per hour far less than is normally charged by either web designers or companies for their services.
Sort out how many hours you would like to purchase. We can do that in one go or over several days or even weekly. Once you have paid for the amount of hours you want then I will ring you to work out mutually convenient times for our training sessions.Online Training
Hostcat Website Redesign
All you pay is 60 % of the original website cost whether it’s a standard, business or professional package. Each year there are new techniques, new styles to consider, and it’s important to make sure your website stays current.Website Redesign